New – Site-to-Site Connectivity with AWS Direct Connect SiteLink

We are launching AWS Direct Connect SiteLink, a new capability of AWS Direct Connect that lets you create connections between your on-premises networks through the AWS global network backbone. Until today, when you needed direct connectivity between your data centers or branch offices, you had to rely on public internet or expensive and hard-to-deploy fixed networks. These are geographically constrained and can be tied to long-term contracts. This rigidity becomes a pain point as you expand your businesses globally. In turn, you’re required to create custom workarounds to interconnect networks from different providers, which increases your operating costs. Starting today, you may connect your sites through Direct Connect locations, without sending your traffic through an AWS Region. We have 108…

Enhanced Amazon S3 Integration for Amazon FSx for Lustre

Today, we are announcing two additional capabilities of Amazon FSx for Lustre. First, a full bi-directional synchronization of your file systems with Amazon Simple Storage Service (Amazon S3), including deleted files and objects. Second, the ability to synchronize your file systems with multiple S3 buckets or prefixes. Lustre is a large scale, distributed parallel file system powering the workloads of most of the largest supercomputers. It is popular among AWS customers for high-performance computing workloads, such as meteorology, life-science, and engineering simulations. It is also used in media and entertainment, as well as the financial services industry. I had my first hands-on Lustre file systems when I was working for Sun Microsystems. I was a pre-sales engineer and worked on…

Preview – AWS Backup Adds Support for Amazon S3

Starting today, you can preview AWS Backup for Amazon Simple Storage Service (Amazon S3). AWS Backup is a fully managed, policy-based service that lets you to centralize and automate the backup and restore of your applications spanning across 12 AWS services: Amazon Elastic Compute Cloud (Amazon EC2) instances, Amazon Elastic Block Store (EBS) volumes, Amazon Relational Database Service (RDS) databases (including Amazon Aurora clusters), Amazon DynamoDB tables, Amazon Neptune databases, Amazon DocumentDB (with MongoDB compatibility) databases, Amazon Elastic File System (Amazon EFS) file systems, Amazon FSx for Lustre file systems, Amazon FSx for Windows File Server file systems, AWS Storage Gateway volumes, and now Amazon S3 (in preview). Modern workloads and systems are leveraging different storage options for different functionalities.…

Machine Learning-Powered Amazon Connect, Now With Call Summarization

At AWS our mission is to make machine learning (ML) accessible to data scientists, developers, and business users. To help businesses easily leverage the power of ML, we create purpose-built solutions that embed ML and deep learning technologies directly into a business process to address real customer needs, rather than leaving companies to sort it out on their own. One place where we have seen ML have an impact is within the contact center—the place you receive and respond to customer inquiries and issues. Because of the growing role of customer experience (CX) and the increase in contact less commerce via phone or email, contact centers are essentials to maintaining the human connections that businesses depend on. However, analog or…