Tag: Sébastien Stormacq

I am pleased to announce the availability of AWS Cloud WAN, a new network service that makes it easy to build and operate wide area networks (WAN) that connect your data centers and branch offices, as well as multiple VPCs in multiple AWS Regions. Typically, large enterprises have resources running in different on-premises data centers, branch offices, and in the cloud. To connect these resources, network teams build and manage their own global networks using multiple networking, security, and internet services from multiple providers. They most probably use several technologies and providers to manage cloud-based networks, to connect their data centers to the AWS cloud, and for the connectivity between on-premises data centers and branch offices. All of these networks…

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! In France, we know summer has started when you see the Tour de France bike race on TV or in a city nearby. This year, the tour stopped in the city where I live, and I was blocked on my way back home from a customer conference to let the race pass through. It’s Monday today, so let’s make another tour—a tour of the AWS news, announcements, or blog posts that captured my attention last week. I selected these as being of interest to IT professionals and developers: the doers, the builders that spend their…

Last year, during the re:Invent 2021 conference, I wrote a blog post to announce the preview of EC2 M1 Mac instances. I know many of you requested access to the preview, and we did our best but could not satisfy everybody. However, the wait is over. I have the pleasure of announcing the general availability of EC2 M1 Mac instances. EC2 Mac instances are dedicated Mac mini computers attached through Thunderbolt to the AWS Nitro System, which lets the Mac mini appear and behave like another EC2 instance. It connects to your Amazon Virtual Private Cloud (Amazon VPC), boots from Amazon Elastic Block Store (EBS) volumes, and uses EBS snapshots, Amazon Machine Images (AMIs), security groups and other AWS services…

The new high volume outbound communication capability in Amazon Connect which was announced at Enterprise Connect last year, is now generally available to all. It is named Amazon Connect outbound campaigns. If you haven’t heard about Amazon Connect, it is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer service at lower cost. You can read the original blog post Jeff wrote at launch in 2017, with amazing Lego art 🙂 Contact centers not only receive calls and communications, but they also send outbound communications to customers. There are a variety of reasons to send outbound communication: appointment reminders, telemarketing, subscription renewals, and billing reminders. The vast majority of these communications are phone calls,…