You can now use cross-region data replication to provide business continuity for your Amazon WorkSpaces users. Snapshots are taken every 12 hours, replicated to the desired destination region, and are used to provide a recovery point objective (RPO) of 12-24 hours. Multi-Region Resilience Review In her 2022 post Advancing business continuity with Amazon WorkSpaces Multi-Region Resilience, my colleague Ariel introduced you to the initial version of this feature and showed you how to use it to set up standby virtual desktops available for your users. After it has been set up, users log in with Amazon WorkSpaces registration codes that include fully qualified domain names (FQDNs). If the WorkSpaces in the primary region are unavailable, the users are redirected to…
Tag: AWS News Blog
Amazon Transcribe Call Analytics adds new generative AI-powered call summaries (preview)
We are announcing generative artificial intelligence (AI)-powered call summarization in Amazon Transcribe Call Analytics in preview. Powered by Amazon Bedrock, this feature helps businesses improve customer experience, and agent and supervisor productivity by automatically summarizing customer service calls. Amazon Transcribe Call Analytics provides machine learning (ML)-powered analytics that allows contact centers to understand the sentiment, trends, and policy compliance of customer conversations to improve their experience and identify crucial feedback. A single API call is all it takes to extract transcripts, rich insights, and summaries from your customer conversations. We understand that as a business, you want to maintain an accurate historical record of key conversation points, including action items associated with each conversation. To do this, agents summarize notes…
Build generative AI apps using AWS Step Functions and Amazon Bedrock
Today we are announcing two new optimized integrations for AWS Step Functions with Amazon Bedrock. Step Functions is a visual workflow service that helps developers build distributed applications, automate processes, orchestrate microservices, and create data and machine learning (ML) pipelines. In September, we made available Amazon Bedrock, the easiest way to build and scale generative artificial intelligence (AI) applications with foundation models (FMs). Bedrock offers a choice of foundation models from leading providers like AI21 Labs, Anthropic, Cohere, Stability AI, and Amazon, along with a broad set of capabilities that customers need to build generative AI applications, while maintaining privacy and security. You can use Amazon Bedrock from the AWS Management Console, AWS Command Line Interface (AWS CLI), or AWS…
New Cost Optimization Hub centralizes recommended actions to save you money
Today, we are announcing Cost Optimization Hub, a new AWS Billing and Cost Management feature that makes it easy for you to identify, filter, aggregate, and quantify savings for AWS cost optimization recommendations. With the new Cost Optimization Hub, you can interactively query cost optimization recommendations such as idle resource detection, resource rightsizing, and purchasing options across multiple AWS Regions and AWS accounts in your organizations without any data aggregation and processing. You can find out how much you’ll save if you implement those recommendations and easily compare and prioritize recommendations by savings. Andy Jassy, CEO of Amazon, told shareholders, “We’re trying to build customer relationships (and a business) that outlast all of us, and as a result, our AWS…