We have added a set of diagnostic tools that will give participants in the AWS Partner-Led Support program access to diagnostic tools that will empower them to do an even better job of supporting their customers. Intro to AWS Partner-Led Support This AWS Partner Network (APN) program enables AWS Partners to act as the customer’s sole point of contact for technical support. Customers contact their support partner for technical assistance instead of directly contacting AWS. In many cases the partner can resolve the issue directly. If the partner cannot do this, they get guidance from AWS via their AWS Support plan. Diagnostic tools These are the same tools that AWS Support Engineers use to assist AWS customers. When a customer…
Tag: AWS News Blog
Manage EDI at scale with new AWS B2B Data Interchange
Today we’re launching AWS B2B Data Interchange, a fully managed service allowing organizations to automate and monitor the transformation of EDI-based business-critical transactions at cloud scale. With this launch, AWS brings automation, monitoring, elasticity, and pay-as-you-go pricing to the world of B2B document exchange. Electronic data interchange (EDI) is the electronic exchange of business documents in a standard electronic format between business partners. While email is also an electronic approach, the documents exchanged via email must still be handled by people rather than computer systems. Having people involved slows down the processing of the documents and also introduces errors. Instead, EDI documents can flow straight through to the appropriate application on the receiver’s system, and processing can begin immediately. Electronic…
Automatic restore testing and validation now available in AWS Backup
Performing automatic game day testing of all your critical resources is an important step in determining that you are prepared to respond to ransomware or any data loss event. This gives you the opportunity to take appropriate corrective actions based on the results and monitor results such as success or failure from these tests. Ultimately, you will be able to ascertain if the restore times meet your expected organization’s recovery time objective (RTO) goals, helping you develop improved recovery strategies. Today, we’re announcing restore testing, a new capability in AWS Backup that allows you to perform restore testing of your AWS resources across storage, compute, and databases. With this feature, you can automate the entire restore testing process and avoid…
Amazon CodeWhisperer offers new AI-powered code remediation, IaC support, and integration with Visual Studio
Today, we’re announcing the general availability of artificial intelligence (AI)-powered code remediation and infrastructure as code (IaC) support for Amazon CodeWhisperer, an AI-powered productivity tool for the IDE and command line. Amazon CodeWhisperer is also now available in Visual Studio, in preview. These new enhancements to Amazon CodeWhisperer help to enable faster and more efficient software development by offloading undifferentiated work and delivering more automation, security, efficiency, and accelerated code delivery for customers, and provides this support in more places where developers love to work. AI-powered code remediation – Since its launch, Amazon CodeWhisperer has identified hard-to-find security vulnerabilities with built-in security scans. It now provides generative AI-powered code suggestions to help remediate identified security and code quality issues. Built-in…