New generative AI capabilities for Amazon DataZone to further simplify data cataloging and discovery (preview)

Today, we are announcing a preview of an automation feature backed by generative artificial intelligence (AI) for Amazon DataZone that will dramatically decrease the amount of time needed to provide context for organizational data. The new feature can automate the traditionally labor-intensive process of data cataloging. Powered by the large language models (LLMs) of Amazon Bedrock, it generates detailed descriptions of data assets and their schemas, and suggests analytical use cases. You can generate a comprehensive business context with a single click. We heard from customers that data consumers such as data analysts, scientists, and engineers in organizations struggle to understand the data’s relevance with little metadata. As a result, they either spend more time interpreting the data, or they…

Amazon DynamoDB zero-ETL integration with Amazon OpenSearch Service is now available

Today, we are announcing the general availability of Amazon DynamoDB zero-ETL integration with Amazon OpenSearch Service, which lets you perform a search on your DynamoDB data by automatically replicating and transforming it without custom code or infrastructure. This zero-ETL integration reduces the operational burden and cost involved in writing code for a data pipeline architecture, keeping the data in sync, and updating code with frequent application changes, enabling you to focus on your application. With this zero-ETL integration, Amazon DynamoDB customers can now use the powerful search features of Amazon OpenSearch Service, such as full-text search, fuzzy search, auto-complete, and vector search for machine learning (ML) capabilities to offer new experiences that boost user engagement and improve satisfaction with their…

New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take time, and if not done correctly, then it may lead to frustration. Generative AI capabilities in Amazon Connect Today, we’re announcing that the existing artificial intelligence (AI) features of Amazon Connect now have generative AI capabilities that are powered by large language models (LLMs) available through Amazon Bedrock to transform how contact centers provide service to customers. LLMs are pre-trained on vast amounts of data,…

New Amazon Q in QuickSight uses generative AI assistance for quicker, easier data insights (preview)

Today, I’m happy to share that Amazon Q in QuickSight is available for preview. Now you can experience the Generative BI capabilities in Amazon QuickSight announced on July 26, as well as two additional capabilities for business users. Turning insights into impact faster with Amazon Q in QuickSight With this announcement, business users can now generate compelling sharable stories examining their data, see executive summaries of dashboards surfacing key insights from data in seconds, and confidently answer questions of data not answered by dashboards and reports with a reimagined Q&A experience. Before we go deeper into each capability, here’s a quick summary: Stories — This is a new and visually compelling way to present and share insights. Stories can automatically…