Amazon Chime SDK Call Analytics: Real-Time Voice Tone Analysis and Speaker Search

Today, I am pleased to announce the availability of Amazon Chime SDK call analytics, a new set of capabilities that helps make it easier and cost effective to record and generate insights on real-time audio calls: transcription, voice tone analysis, and speaker search. We’ve also improved the Amazon Chime SDK section of the AWS Management Console to let you integrate machine learning (ML)-based services, such as these new call analytics capabilities or Amazon Transcribe into your audio applications in just a few steps. Voice Analytics: Voice Tone Analysis and Speaker Search Voice analytics delivers real-time insights into audio conversations. It helps detect and classify participants expressing a positive, neutral, or negative tone. Typically, enterprises working in regulated industries have obligations…

AWS Week in Review – March 27, 2023

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! In Finland, where I live, spring has arrived. The snow has melted, and the trees have grown their first buds. But I don’t get my hopes high, as usually around Easter we have what is called takatalvi. Takatalvi is a Finnish world that means that the winter returns unexpectedly in the spring. Last Week’s Launches Here are some launches that got my attention during the previous week. AWS SAM CLI – Now the sam sync command will compare your local Serverless Application Model (AWS SAM) template with your deployed AWS CloudFormation template and skip the…

AWS Clean Rooms Now Generally Available — Collaborate with Your Partners without Sharing Raw Data

Companies across multiple industries, such as advertising and marketing, retail, consumer packaged goods (CPG), travel and hospitality, media and entertainment, and financial services, increasingly look to supplement their data with data from business partners, to build a complete view of their business. Let’s take a marketing use case as an example. Brands, publishers, and their partners need to collaborate using datasets that are stored across many channels and applications to improve the relevance of their campaigns and better engage with consumers. At the same time, they also want to protect sensitive consumer information and eliminate the sharing of raw data. Data clean rooms can help solve this challenge by allowing multiple companies to analyze their collective data in a private…