New – AWS Support App in Slack to Manage Support Cases

ChatOps speeds up software development and operations by enabling DevOps teams to use chat clients and chatbots to communicate and run tasks. DevOps engineers have increasingly moved their monitoring, system management, continuous integration (CI), and continuous delivery (CD) workflows to chat applications in order to streamline activities in a single place and enable better collaboration within organizations. For example, AWS Chatbot enables ChatOps for AWS to monitor and respond to operational events. AWS Chatbot processes AWS service notifications from Amazon Simple Notification Service (Amazon SNS) and forwards them to your Slack channel or Amazon Chime chat rooms so teams can analyze and act on them immediately, regardless of location. However, AWS Support customers had to switch applications from Slack to…

AWS Week in Review – August 22, 2022

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! I’m back from my summer holidays and ready to get up to date with the latest AWS news from last week! Last Week’s Launches Here are some launches that got my attention during the previous week. Amazon CloudFront now supports HTTP/3 requests over QUIC. The main benefits of HTTP/3 are faster connection times and fewer round trips in the handshake process. HTTP/3 is available in all 410+ CloudFront edge locations worldwide, and there is no additional charge for using this feature. Read Channy’s blog post about this launch to learn more about it and how…

Happy 10th Anniversary, Amazon S3 Glacier – A Decade of Cold Storage in the Cloud

Ten years ago, on August 20, 2012, AWS announced the general availability of Amazon Glacier, secure, reliable, and extremely low-cost storage designed for data archiving and backup. At the time, I was working as an AWS customer and it felt like an April Fools’ joke, offering long-term, secure, and durable cloud storage that allowed me to archive large amounts of data at a very low cost. In Jeff’s original blog post for this launch, he noted that: Glacier provides, at a cost as low as $0.01 (one US penny, one one-hundredth of a dollar) per Gigabyte per month, extremely low-cost archive storage. You can store a little bit, or you can store a lot (terabytes, petabytes, and beyond). There’s no…

AWS Trusted Advisor – New Priority Capability

AWS Trusted Advisor is a service that continuously analyzes your AWS accounts and provides recommendations to help you to follow AWS best practices and AWS Well-Architected guidelines. Trusted Advisor implements a series of checks. These checks identify ways to optimize your AWS infrastructure, improve security and performance, reduce costs, and monitor service quotas. Today, we are making available to all Enterprise Support customers a new capability for AWS Trusted Advisor: Trusted Advisor Priority. It gives you prioritized and context-driven recommendations manually curated by your AWS account team, based on their knowledge of your environment and the machine-generated checks from AWS Services. Trusted Advisor implements over 200 checks in five categories: cost optimization, performance, security, fault tolerance, and service limits. Here…