Announcing AWS KMS External Key Store (XKS)

I am excited to announce the availability of AWS Key Management Service (AWS KMS) External Key Store. Customers who have a regulatory need to store and use their encryption keys on premises or outside of the AWS Cloud can now do so. This new capability allows you to store AWS KMS customer managed keys on a hardware security module (HSM) that you operate on premises or at any location of your choice. At a high level, AWS KMS forwards API calls to securely communicate with your HSM. Your key material never leaves your HSM. This solution allows you to encrypt data with external keys for the vast majority of AWS services that support AWS KMS customer managed keys, such as…

New for Amazon Redshift – General Availability of Streaming Ingestion for Kinesis Data Streams and Managed Streaming for Apache Kafka

Ten years ago, just a few months after I joined AWS, Amazon Redshift was launched. Over the years, many features have been added to improve performance and make it easier to use. Amazon Redshift now allows you to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes. More recently, Amazon Redshift Serverless became generally available to make it easier to run and scale analytics without having to manage your data warehouse infrastructure. To process data as quickly as possible from real-time applications, customers are adopting streaming engines like Amazon Kinesis and Amazon Managed Streaming for Apache Kafka. Previously, to load streaming data into your Amazon Redshift database, you’d have to configure a process to stage data…

Introducing Amazon Omics – A Purpose-Built Service to Store, Query, and Analyze Genomic and Biological Data at Scale

You might learn in high school biology class that the human genome is composed of over three billion letters of code using adenine (A), guanine (G), cytosine (C), and thymine (T) paired in the deoxyribonucleic acid (DNA). The human genome acts as the biological blueprint of every human cell. And that’s only the foundation for what makes us human. Healthcare and life sciences organizations collect myriad types of biological data to improve patient care and drive scientific research. These organizations map an individual’s genetic predisposition to disease, identify new drug targets based on protein structure and function, profile tumors based on what genes are expressed in a specific cell, or investigate how gut bacteria can influence human health. Collectively, these…

Amazon Connect – New ML-Powered Capabilities for Forecasting, Capacity Planning, Scheduling, and Agent Empowerment

Amazon Connect is an easy-to-use cloud contact center that helps companies of any size deliver superior customer service at a lower cost. If you are following our Amazon Connect announcements, you likely noticed that we keep adding more and more machine learning (ML) powered capabilities to Amazon Connect. ML makes Amazon Connect already smarter at analyzing conversations in real time, finding relevant information needed by contact center agents, and authenticating customers by the sound of their voice. Today, I’m excited to announce the general availability of new ML-powered capabilities for Amazon Connect: Amazon Connect forecasting, capacity planning, and scheduling, which was announced in March 2022 at Enterprise Connect, is now generally available! Contact Lens for Amazon Connect adds conversational analytics…