Month: April 2023

Today, we are announcing the general availability of AWS Support in Korean as your preferred language, in addition to English, Japanese, and Chinese. As the number of customers speaking Korean grows, AWS Support is invested in providing the best support experience possible. You can now communicate with AWS Support engineers and agents in Korean when you create a support case at the AWS Support Center. Now all customers can receive account and billing support in Korean by email, phone, and live chat at no additional cost during the supported hours. Per your Support plan, customers subscribed to Enterprise, Enterprise On-Ramp, or Business Support plans can receive personalized technical support 24 hours a day and 7 days a week in Korean. Customers…

We have added a collection of purpose-built services to the AWS Snow Family for customers, such as Snowball Edge in 2016 and Snowcone in 2020. These services run compute intensive workloads and stores data in edge locations with denied, disrupted, intermittent, or limited network connectivity and for transferring large amounts of data from on-premises and rugged or mobile environments. Each new service is optimized for space- or weight-constrained environments, portability, and flexible networking options. For example, Snowball Edge devices have three options for device configurations. AWS Snowball Edge Compute Optimized provides a suitcase-sized, secure, and rugged device that customers can deploy in rugged and tactical edge locations to run their compute applications. Customers modernize their edge applications in the cloud…