How we kept information on Maps reliable in 2021

In a world that’s constantly changing, it’s important for Google Maps to give you the freshest, most up-to-date information possible — so you can know whether the restaurant down the street from you reopened or if your neighborhood grocery store has curbside pickup. One way we do this is through contributed content. Every day we receive around 20 million contributions from people using Maps. Those contributions include everything from updated business hours and phone numbers to photos and reviews. As with any platform that accepts contributed content, we have to stay vigilant in our efforts to fight abuse and make sure this information is accurate. Thanks to a combination of machine learning and human operators, we continue to decrease the…